Shipping Policy

Thank you for shopping with us! We partner with Printify to create and ship your orders, ensuring high-quality, custom products.

Processing Time

  • All orders are made to order, so please allow 2–7 business days for production before shipping.

  • During peak seasons or special promotions, production time may be slightly longer.

Shipping Times

  • Standard domestic shipping usually takes 5–12 business days.

  • International shipping may take 10–25 business days, depending on the destination.

  • Shipping times are estimates and can be affected by carrier delays, customs, or other factors.

Shipping Costs

  • Shipping fees are calculated at checkout based on your location and order size.

  • Any free shipping promotions will be automatically applied at checkout.

Tracking Your Order

  • After your order ships, you will receive a tracking number via email.

  • You can track your order directly on the carrier’s website.

Customs and Import Taxes

  • International customers are responsible for any customs duties or import taxes.

Lost or Damaged Packages

  • We are not responsible for carrier delays.

  • If your order is lost or damaged, please contact us immediately, and we will work with Printify to resolve the issue.

Contact Us
For any questions regarding your order or shipping, email us at admin@thesidelinetribe.co.za and we’ll be happy to assist you.